Frequently Asked Questions

Everything you need to know about shopping with Benchmark

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

What is your return policy?

You can return any unworn, unwashed items with original tags still attached within 30 days of purchase for a full refund or exchange.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Are your materials sustainably sourced?

At Benchmark, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to follow its progress in real-time.